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CTX-98 Exchange
User Guide

Can’t Receive the Notification Emails

The common reasons as follows:

By CTX-98 Team June 19, 2025 1 min read
User Guide

Quick context

The common reasons as follows:

The common reasons as follows:

  • Email has been categorized as spam  –  Please check your spam folder.
  • Blocked unknown senders  –  If your email will block unknown senders, please check your  email whitelist.
  • Dispatched to a folder by the inbox rules / filters  –  If you are using inbox rules (/filters) to categorize all your emails, please check all folders (include the trash can).

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