Identity Verification (KYC)

To complete the identity verification and enjoy our platform’s Fiat currency related features, kindly prepare the following requirements:

Individual:

1. Photo ID – could either be a Passport, Driver’s License or any government issued ID
2. Proof of Address – Bank Statement, Utility Bill, Credit Card Bill (*should show the applicant’s residence address and validity should be at least 3 months back), National ID with residence Address (*should be government issued with a legislative mandate to be updated upon change of address)

Corporate:

1. Certificate of Incorporation / Business Registration
2. Certificate of Incumbency
3. Register of Directors (A list of all Directors)
4. Proof of the Director’s Residential Address
5. Photo of the Director’s Passport

Some Reminders:

• Please ensure all 4 corners of submitted documents / IDs are visible
• Information in the photo ID should be clear, in focus, not covered and not modified/ tampered

To proceed with the Identity verification:

• Go to Identity Verification Page (Login  >  User Name  >  Account  >  Verification)
• If you want to apply the personal verification, please select Individual User  >  Continue
• If you want to apply the corporate verification, please select Corporate User  >  Continue
• Follow the instruction on the page to fill-in the information and upload required documents
• Click the Submit button to submit your verification request

Identity verification usually takes between 1-2 business days. However, during high volume periods it may take longer. You will be notified by email when your identity verification is completed.