To complete the identity verification and enjoy our platform’s Fiat currency related features, kindly prepare the following requirements:
Individual:
- Photo ID – could either be a Passport, Driver’s License or any government issued ID
- Proof of Address – Bank Statement, Utility Bill, Credit Card Bill (*should show the applicant’s residence address and validity should be at least 3 months back), National ID with residence Address (*should be government issued with a legislative mandate to be updated upon change of address)
Corporate:
- Certificate of Incorporation / Business Registration
- Certificate of Incumbency
- Register of Directors (A list of all Directors)
- Proof of the Director’s Residential Address
- Photo of the Director’s Passport
Some Reminders:
- Please ensure all 4 corners of submitted documents / IDs are visible
- Information in the photo ID should be clear, in focus, not covered and not modified/ tampered
To proceed with the Identity verification:
- Go to Identity Verification Page (Login > User Name > Account > Verification)
- If you want to apply the personal verification, please select Individual User > Continue
- If you want to apply the corporate verification, please select Corporate User > Continue
- Follow the instruction on the page to fill-in the information and upload required documents
- Click the Submit button to submit your verification request
Identity verification usually takes between 1-2 business days. However, during high volume periods it may take longer. You will be notified by email when your identity verification is completed.